The discontinuation of adult education allowance has been recorded in the Government Programme as of 1 August 2024. Changes related to support require legislative amendments, so for the time being, the granting and payment of support will continue normally. We currently receive a considerable number of applications, messages and calls, so processing of adult education allowance applications and customer service can temporarily become backlogged. We will do our best to clear the backlog. You can find further information on the News concerning the adult education allowance page.

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Contact us

Contact us

Do you need advice, or is something about the process of applying for adult education allowance bothering you? Do you want to send us information during the application phase or during your supported studies? Contact us and we'll make a contribution to your cause.

The fastest way forward is to contact us via our online service. It is the fastest and most secure channel for asking questions or, for example, sending attachments. We actively monitor the online service, which means that the same thing does not need to be reported in another channel.

Remember to take out your online banking credentials when you sign in.

Other contact information

You can also contact us by phone or email. Applications can also be submitted by post or by visiting the site – however, we do not provide customer service face-to-face.

+358 75 757 0505 (local network rate/mobile phone rate) between 9 a.m. and 3 p.m. on weekdays  

Send message securely by logging into our online custome service.

Employment Fund
Adult education allowances
P.O. Box 113
00181 Helsinki, Finland

Do not put the name of the benefit processor on the envelope so that your mail can be processed more quickly.

Attachments to applications will not be returned, so please do not send us your original diplomas or employment certificates 


Visiting address:

Itämerenkatu 11–13, 00180 Helsinki
Mon-Fri from 8 am to 4 pm

Page updated: 13/4/2022